FREQUENTLY ASKED QUESTIONS

Here are the frequently asked questions by our customers. If your question is not present in the list below, we invite you to contact us so that we can respond to you as soon as possible.

WHERE ARE YOUR PIECES MADE?

Our jewelry is entirely designed and produced in Montreal, within the vibrant Mile-Ex studio and in partnership with local metal foundries, ensuring each piece is handmade in small batches. This process emphasizes high-quality materials, responsible design, and sustainability.

WHAT MATERIALS DO YOU USE?

Our creations primarily feature sterling silver, also known as 925 silver, including all earring posts, chains, clasps, jump rings, and butterfly backs, with options for gold-plating upon request.

WHO IS BEHIND L.L.Y. ATELIER?

Agathe Bodineau, the designer behind L.L.Y. Atelier, is a self-taught jeweler with a background in fine arts. With about a decade of practice in jewelry-making, her work is driven by a blend of process, experimentation, and instinct. Agathe’s creative journey has evolved from visual arts to the world of jewelry design. L.L.Y. Atelier reflects her commitment to handmade, intentional design and supports the ethos of small-scale, human-centric production.

HOW DO I CARE FOR MY JEWELRY?

Caring for your jewelry is important for its longevity. Visit our Jewelry Care page for tips on maintaining the beauty of your pieces.

WHAT IF I DON’T FIND MY SIZE ONLINE?

For those seeking custom sizes, we offer personalized sizing for our current yearly collection. Should you not find your size online, please reach out via email for a tailored fit. Archived collections may also be eligible for resizing upon request.