SALES TERMS & EXCHANGE

L.L.Y. Atelier offers you an exchange policy tailored to your needs while respecting the hard work of the artist behind each creation.

EXCHANGE POLICY

L.L.Y. ATELIER offers a flexible exchange policy, allowing items to be exchanged for store credit or another piece of equal value within 30 days, ensuring your satisfaction with every purchase. The provided store credit is timeless, never expiring, giving you the freedom to choose when to redeem it. Please note, return postage and shipping charges are the responsibility of the customer, and items are non-refundable.

MADE-TO-ORDER PIECES

Made-to-order pieces cannot be returned, maintaining the exclusivity and personalization of these unique creations. This policy ensures that each piece you select is tailored to your preferences, while also upholding the integrity and bespoke nature of our handcrafted jewelry.